When Ellis Jones and Nathaniel “Safety Nate” Miller began comparing their experiences leading safety in complex organizations, they quickly recognized a shared concern: many organizations lack a clear ...

You’ve crafted the strategy. You’ve built the roadmap. You’ve launched the transformation. But somewhere along the way, momentum stalls. Meetings multiply, decisions slow and delivery drifts. Sound ...

Across many health systems, anesthesia is still approached primarily as a staffing problem. It is not. It is an enterprise operating model problem. When anesthesia is treated as a narrow labor issue ...

An HR operating model is the way an HR function is organized to deliver value to its internal customers and the organization. The operating model encompasses six key areas: people, service delivery ...

Slapping AI onto a broken workflow is like putting a rocket engine on a tricycle; you need to redesign your entire operating system to win the race.